General Terms & Conditions:

“studio” means Kelly Champion or any other photographer employed by Kelly Champion on their behalf.

“shoot & session” means your photographic session with the studio.

“client/s” means the individual/s who engages the studio to produce photographs.

Copyright:

1)            It is agreed that the studio, retains the copyright to all images taken at your session, original RAW files remain property of the studio.

2)            As the Studio owns the Copyright, you are not to copy, cause to be copied or allow anyone else to copy, photocopy, laser copy or computer scan these images. To do so is in breach of this agreement. It is illegal, and punishable by law to scan, copy or reproduce these images in any manner or medium unless you have purchased a limited copyright licence from Kelly Champion.

3)            As the studio own the copyright to the photographs taken during your session, you are not to crop, alter or modify any images or authorise any person to do so.

4)            It is agreed that the studio may use any image from our session for industry competitions and as required for reasonable general promotional material for the studio.

5)            Digital files are available for purchase, how ever the copyright of these images is still retained by the studio. Files that have been purchased by the client have a limited release which is for personal use only. You can not sell them to a third party, use for commercial purposes or enter them into any competitions. RAW files cannot be purchased by or provided to the client. RAW files always remain the property of the studio.

Session and booking fee:

6)            A session fee of $200 is required to secure your booking. This payment is non-refundable. This does not include any prints, products or digital files. If for any reason you need to reschedule your session this fee can be transferable providing a mutually agreeable timeslot can be found. If you do need to reschedule please let the studio know with as much time as possible.

7)            If you or any person should feel unwell or is sick, please contact the studio as soon as possible to reschedule.

8)            If a cancellation is made by the client the session fee is not refundable. You agree this fee is paid to hold the session time and for time allocated to planning, communication and execution of the shoot. If cancellation is made by the studio a refund of the session fee will be paid to the client. No further payment or compensation will be made.

After your session:

9)            A ‘sneak peek’ preview of several photographs may be displayed via social media after your session, time and suitability permitting.

10)         Once you have had your photography session you will make a viewing and design appointment. This is where you see your full gallery for the first time and we design any products/photographs you wish to order. This will be within 30 days of your shoot. This can be at your home or my office in Bridgewater. Please have any person who is part of the ordering and payment decision present at this appointment.

11)         You agree that you will order and finalise payment of your photographs during this viewing and ordering session. This will be the only time you will be able to do this. If you need a second viewing and ordering appointment there is a fee of $75. It is a good idea not to have your children at this appointment, so you can fully engage in viewing your beautiful photographs and decide which you would like to purchase. You understand that I take your photographs to create a story and I intend for you to love ALL of your images! With this in mind, please be prepared to not want to leave any of your images behind and budget accordingly.

12)         You agree you and any person who is part of the ordering and payment process has seen, read and are aware of the studio’s price list and ordering process prior to booking the session.

13)         Back ups of your session are made and kept for 90 days. After this, any unordered session will be deleted.

Payment:

14)         Full payment for your order is due at your viewing and ordering session. Payment can be made by cash, direct deposit or credit card. All sales are final. As all orders are custom, once your order has been placed with the supplier, they can not be changed or refunded, all sales are final.

15)         Payment plans can be arranged and require a 20% deposit and a direct debit set up with the studio. Production of your order will not be completed until payment has been made in full.

Refunds:

16)         Due to the custom nature of your products, refunds can not be made once your order has been placed with the suppliers. If your order is damaged or faulty a replacement will be provided. If this is not possible a refund will be provided. Any faulty/damaged goods must be returned prior to a replacement or refund being provided. Any refund will be paid to the client via the original method of payment.

17)         Gift cards or vouchers can not be redeemed for cash or product. Gift cards and vouchers are to be used within 3 years from the purchase date unless specified.

Delivery/Collection:

18)         Products are typically available to collect in 4-6 weeks of final payment. Collection is from Bridgewater or delivery can be arranged. Any delivery charges are the responsibility of the client.

Logistics:

19)         The studio takes every care in storing your files. Back ups are kept on and offsite. Any session which has not had an order placed after 90 days will be deleted.

20)         If the client purchases any digital files they MUST be backed up and stored in several places. They are no longer the responsibility of the studio. While the studio makes every attempt to keep a back up copy, file replacement cannot be guaranteed.

21)         It is agreed the studio is not responsible for any damage or loss to prints or products once they have been collected by the client.

22)         It is agreed the studio takes the utmost care in delivering high quality, fully edited and colour corrected images. The studio is not responsible for any difference in colour or quality if the client has any image printed at a facility other than the professional printing labs specifically recommended by the studio. The studio is not responsible for any difference in colour on an uncalibrated screen.

23)         It is agreed products supplied by the studio change over time and matching previous products may no longer possible.

24)         The client agrees they are responsible for any installation or hanging of artworks and the studio is not liable for any damage or loss incurred during this process.

Acts of God:

25)         The studio shall carry out this assignment with due and professional diligence. Elements beyond the studio’s control include faulty material, equipment failure, damaged and exposed film, loss of film/photos/ negatives/digital files in transit between the studio and professional laboratories employed by the studio, unforeseen loss or damage to film, negatives/ digital files and proofs during processing and developing either by the studio or professional laboratories employed by the studio (that is not the fault of the studio), industrial disputes, civil disturbances, or weather conditions which may inhibit or prevent the studio completing in whole or in part this assignment. In this case the studio shall not be liable for its complete performance of the assignment. It is agreed that the liability of the studio shall be limited to be a refund of any money paid under this agreement which shall be in full & final satisfaction of any damage or loss suffered.

My priceguide can be viewed here: https://www.familyphotographeradelaide.com/investment

By booking and attending your photography session it is taken that you agree by the terms set out here in.

Many thanks! I am looking forward to your photography session!